PRIVACY POLICY

At Thmilux we are committed to the complete privacy and security of our customers. The information we collect is strictly used to improve the quality of your shopping experience and we never rent, trade, or sell your private information to others. By using the site, you are accepting the practices described in this privacy policy. We reserve the right to amend or append this policy at any time by posting those revisions on our website. Any changes will only affect information collected after this postdate unless otherwise stated. Please read our privacy policy carefully for clarity on how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

WHAT PERSONAL INFORMATION IS COLLECTED?

When shopping on our website we collect your personal information, you give us such as your name, address, email and phone number or other details to help you with your experience. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

WHAT DO WE DO WITH YOUR INFORMATION?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

· To personalize your experience and provide the best product offerings that suits your interest

· To improve our website to better serve you.

· To provide you with an exceptional customer service experience.

· To administer a contest, promotion, survey, or other site feature.

· To efficiently process your transactions.

· To request for ratings and reviews of services and products

· To receive and provide a feedback after a correspondence (live chat, email, or phone inquiries)

· With your permission, we may send you emails about our store, new products, and other updates.

HOW IS MY INFORMATION PROTECTED?

We are committed to the complete privacy and security of your personal information and as such, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
Our e-commerce platform ensures that information shared with Thmilux candle is secure and private. Our website utilizes several encryption and security devices to make your shopping experience safe and secured SSL (Secure Sockets Layer) technology is used to encrypt your information before it is sent over the Internet. All your personally identifiable data is private and is never shared with or bought by any outside organization. All transactions are processed through a gateway provider and are not stored or processed on our servers. We guarantee that every transaction you make will be safe when you shop online with us, you will join a community of customers pleased with our service. Our store is hosted on Square Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored and through Square data storage, in a secure server behind a firewall.

DO WE USE COOKIES?

Yes. Cookies are used like many other websites. Thmilux company uses a standard technology called "cookies." Cookies are small pieces of information that are stored on your hard drive and not on our site. Cookies allow you to use the shopping cart on our website. Cookies allow us to help you make your Internet experience quicker and more convenient. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your shopping preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences in the future. We may also use trusted third-party services that track this information on our behalf. They help us understand how customers use our service, which allows us to improve and tailor the service. Without cookies one cannot order from thmilux.com. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, look at your browser's help menu to learn the correct way to modify your cookies.

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return of a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. By using this site, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority in your state of residence, and you have given us your consent to allow any of your minor dependents to use this site.

QUESTIONS, COMMENTS and CONTACT INFORMATION

If you would like to learn more about our privacy policy, contact us at thmilux@gmail.com or by mail at

Thmilux Candle

[Re: Privacy Compliance Officer]

5554 Baltimore Avenue, Suite 500-1410, Hyattsville, MD 20

and we will promptly respond to all correspondence.