SHIPPING POLICY

Where do you currently ship to?

We ship to all 50 states in the United States and Puerto Rico. You may experience longer delivery times when shipping to Hawaii, Alaska, and Puerto Rico. Right now, we do not ship internationally. We are hoping to ship internationally soon.

What shipping method do you use?

We use USPS Priority Mail to ship all our products.

How long does it take to receive my order?​

Please allow 3-7 days. All orders are shipped via USPS Priority Mail. Also depending on the number of items per order processing times can vary (Holidays + Weekends are excluded).

Will I receive a confirmation number to track my package?

Yes! You will receive a notification email with a tracking number once your package label has been created and order ships. For any delivery questions and issues, USPS is your point of contact.

What happens if my package is lost/stolen? What can you do?​

Unfortunately, we cannot be responsible for lost or stolen packages where the order has been confirmed as delivered. Please make sure your shipping address is correct at the time of purchase and make sure your package will be delivered to a safe area.

Please double-check your shipping information is correct at checkout.

If there are additional issues with your order, please email us at thmilux@gmail.com

We will do our best to accommodate your needs and requests.